Customer support

Do you need help? Feel free to contact us at any time!

Contact us

E-Mail: [email protected]

We offer customer support from Monday to Saturday and usually respond on the same day.

We are happy to help you

Sarah Pfeifer

Sarah Pfeifer

Customer service

  • With Coffeeness for 2 years
  • Favorite coffee country: Brazil
  • Expert: Fully automatic machines
Florian Obrecht

Florian Obrecht

Store management & customer service

  • With Coffeeness for 7 years
  • Favorite coffee country: Ethiopia
  • Expert: Fully automatic machines & portafilters
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